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Return & Refund Policy – Jayesh Traders
Last updated: September 2025
Thank you for shopping with Jayesh Traders. We value your trust and want to ensure a smooth experience with every order. Please read our Return & Refund Policy carefully before making a purchase.
1. Return Window
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We accept returns within 7 calendar days from the date of delivery.
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After 7 days, unfortunately we cannot accept returns or issue refunds.
2. Eligibility for Returns
To be eligible for a return:
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The product must be unused, in the same condition you received it, and in its original packaging.
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Proof of purchase (order ID, invoice, or payment receipt) is required.
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Certain items may be non-returnable for hygiene or safety reasons (such as consumables or personal-use products).
3. Items to be Returned
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I accept returns for defective products only.
4. Return Costs
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Customers are responsible for paying the return shipping costs.
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Return shipping charges are non-refundable.
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If the return is due to our error (e.g., defective or wrong item), Jayesh Traders will bear the return shipping cost.
5. Refund Method
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Once your return is received and inspected, we will notify you by email.
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If approved, your refund will be processed within 5–7 business days to your original payment method.
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In case of late or missing refunds, please first check with your bank/credit card provider.
6. Exchanges
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We only exchange items if they are defective, damaged, or incorrect.
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If you need to exchange it for the same item, please contact us at support@jayeshtraders.com.
7. Non-Returnable Items
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Gift cards, downloadable software, or custom-made products.
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Products purchased during clearance or final sale.
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7. Contact Us
For questions about returns or refunds, please contact us:
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Email: support@jayeshtraders.com
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Phone: +91 9891980860 (official hotline)
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Return Address: Building no – 479, Block no . C-12, Yamuna Vihar, Delhi, 110053
